To send your customers a feedback email request, Feefo needs to know who your customers are, what they’ve purchased and when. 

There are several different ways of sending the data to us including manually uploading text files, sending the files by FTP, interfacing Feefo with your eCommerce platform and using our API to send each sale. Whichever method is chosen, it’s recommended that the data is sent daily. 

Some information (e.g. the customer’s name and email address) is required, some optional, but to experience all Feefo can offer, it’s highly recommended that you supply as much data about each sale as possible. 

More details about each of the methods and the required/optional fields can be found in Sending Sales Data.