TABLE OF CONTENTS

Introduction


At Feefo, we take pride in being the world's leading verified reviews platform, and there are compelling reasons why businesses of all sizes trust us with their customer reviews. Our commitment to transparency, compliance, and genuine customer feedback sets us apart from the rest.

Compliance with EU's Better Enforcement and Modernisation Directive


We are fully compliant with the European Union's (EU) Better Enforcement and Modernisation Directive, which is designed to safeguard consumers from fake reviews and ensure transparency in online reviews. By adhering to these regulations, we provide organisations with certainty over the feedback they receive while giving consumers the confidence to rely on our reviews for informed decision-making.


Customer Confirmation for Genuine Feedback


At Feefo, we firmly believe that customer confirmation is the key to authentic feedback. Unlike platforms that allow anonymous reviews, our rigorous verification process ensures that only verified customers can leave reviews. This approach eliminates the risk of fake reviews and ensures that the reviews displayed are from genuine customers who have experienced the product or service.


Working with Companies of All Sizes


We're honored to work with a diverse range of companies, both large and small, from globally recognised household names to local heroes. Our platform caters to businesses across various industries, ensuring that they can leverage the power of genuine customer reviews to build trust, enhance brand reputation, and drive growth.


Why Thousands of Brands Trust Feefo


Verified Reviews: Our stringent customer confirmation process guarantees that only authentic reviews from verified customers are displayed, fostering trust and credibility.


In-Depth Insights: Feefo's robust insights platform offers businesses valuable data and analytics, providing a deeper understanding of customer sentiments and preferences.


Compliance and Transparency: As a fully compliant platform, we prioritize transparency and adhere to industry regulations to protect both businesses and consumers.


Wide Industry Presence: Our partnerships span various industries, enabling us to cater to the unique needs of different businesses and sectors.