We are a reviews provider, committed to collecting real customer feedback on behalf of the businesses we work with. To stop people from leaving dishonest or...

If you no longer want to be contacted for feedback, you will find the option to opt out at the bottom of your feedback form. You can ask to stop receiving r...

Yes. Gathering reviews is considered to be market research and an essential part of the transaction process in order for a business to continually improve i...

You can’t just create an account and leave a review like you can on some other sites. We send out personal feedback requests on behalf of businesses to make...

The amount of time it takes for you to receive a feedback request will depend on the business that you were dealing with and the type of product or service ...

Feefo has no influence over your transaction. We independently collect feedback on behalf of the businesses that work with us. We have no control over any a...

Feefo is an independent company that gathers feedback on behalf of the businesses that work with us. We aren’t directly affiliated and we don’t have any inf...

Feefo is employed by the company that you’re dealing with to collect customer feedback on its behalf and nothing more. If you have not received a refund or ...

If you have been sent a feedback request regarding a business that you haven’t heard of, or are concerned that a business that claims to use Feefo isn’t gen...