Moderation

Does Feefo remove negative reviews?
No, we welcome ALL feedback. Negative reviews can be extremely valuable as they allow businesses to identify issues and improve their service. We wouldn’t t...
Thu, 26 Oct, 2023 at 4:06 PM
Does Feefo allow businesses to filter out negative reviews?
Feefo does not allow businesses to filter out negative reviews. A business has the right to choose which reviews they wish to display on their own website, ...
Thu, 26 Oct, 2023 at 2:02 PM
Will my feedback be published?
Some businesses only collect reviews for internal use (e.g. to improve their service or inform their product offering), if this is the case your review will...
Thu, 26 Oct, 2023 at 2:03 PM
Why has my review been removed/edited?
Lost control in the heat of the moment or posted a review for the wrong product? We don’t often have to remove or edit a review but there are occasions wher...
Thu, 26 Oct, 2023 at 2:03 PM